“I think that’s a very, very valid point. One of the biggest challenges that growing startups have is that the organization becomes disjointed in the sense that the sales team, the front line really isn’t able to understand what the client is [audio difficulty 25:23] from a more of a technological perspective, and they aren’t able to communicate that back to a product team, development team. We’ve created a process where we feel, to the best we can, that those valuable insights do not get lost. But it is a very, very key process that we’ve been focusing a lot on to make sure that we’re doing well.”