“We've got a couple dozen customers now. The Software as a Service model – we're not beholden to any one customer. What's been so fascinating about what we've been doing is that as we go into a company, and as we connect to more and more of their systems, their documents, their knowledge of their team, we're just able to continue adding more value – the more people that use the system, the more people that get involved. So I've really loved working on a product where the more you use it, the more powerful it becomes. That's a natural network effect; a natural moat that gets built up in the way we've designed the platform.”