“I’m someone who likes to be liked. I’m a people pleaser. I’ve spent a lot of time working through that with executive coaching—learning to accept that the best CEOs aren’t always the most liked. Sometimes you have to make decisions that investors, employees, or partners don’t like. That doesn’t mean they’re not the right decisions. That’s part of why it’s a tough job. You often have to do things that make you unpopular, but are still the right thing to do from a fiduciary standpoint. So yeah, I’ve been learning to suppress those people-pleasing tendencies.”