“Focus. One simple word: focus. It's so easy to get super, super excited about the potential of being everything to everyone, and chasing the next bright shiny object, whether it's changing the product roadmap or trying to engage in a new industry and establish a beachhead, bottom line: focus. What focus leads to is celebrating a real sense of accomplishment instead of celebrating early just because somebody answered an email. Or celebrating the real growth with a real customer instead of the growth of a theoretical pipeline with deals that aren't going to close in that early stage. Again, I would say, focus.”