“I’m just pointing out that there’s a gap between people’s perception of doctors as heroic and super experienced, which they are, versus their ability to have information at their fingertips—to building a system that can learn. What I said about K Health and information system can be about our services and the ability to resolve your problem right now, 24/7 or refer you if we need to, the ability to provide you with the connection to offline, which is stuff we’re building. Then the ability to learn from the data and to build something that’s slightly more personalized for Alejandro or anybody else.”