A sales forecast predicts what will close by period end. Well-run forecasts land within 5% of actuals; poorly-run ones swing 20%+.
Sales forecasting is the weekly discipline of predicting what a sales team will close by period end. Done well, it surfaces slipping deals early, reveals systemic pipeline problems, and gives finance the numbers they need to guide the business.
Most orgs use 4-5 categories: Closed Won, Commit (90%+ probability), Best Case (50-80%), Pipeline, Omitted. Forecast number typically = Closed + Commit + a discount on Best Case (often 50%). Consistency in definitions makes the number meaningful.
Weekly is standard: rep updates Monday, manager rolls up Tuesday, VP reviews Wednesday, CRO commits Thursday. Rhythm matters more than any single call — inconsistent cadence produces inconsistent accuracy.
Bad forecast calls read the CRM out loud. Good ones stress-test each Commit: economic buyer identified and agreed to price/timing? Compelling event by period end? Mutual close plan? A single hour of stress-test per rep per week is the highest-leverage sales management activity.
Track accuracy per rep over 4-8 quarters. Over-forecasters (Commits that don't land) and under-forecasters (sandbaggers) are different coaching problems. Accuracy should not be a comp metric — it creates perverse incentives — but should be a coaching input.
Three killers: deals stuck in Best Case for weeks (wallpaper), reps padding Commit for margin, end-of-quarter hero deals that appear from nowhere in the final week (usually a sign of mis-categorization all along).
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