Positioning is the sentence a customer uses to describe you when you're not in the room. How to arrive at it and how to test whether it works.
Positioning is not a tagline. It's the mental slot your product occupies in the buyer's head. Get it right and marketing, sales, and product all get easier. Get it wrong and every meeting starts from scratch.
Alternatives (what the customer would do instead). Unique attributes (what you have that they don't). Value (why those attributes matter to this buyer). Best-fit customer (the segment where the value hits hardest). Market category (the shelf you sit on).
"For [ICP] who [problem], [product] is a [category] that [key benefit], unlike [alternative]." If your team can't say this the same way, positioning isn't set yet.
Creating a new category is 10x harder than entering one. Most startups should enter an existing category and win a segment, then earn the right to redefine the category later.
Sales calls take too long to explain what you do. Customers describe you inconsistently. Marketing content feels generic. Reps invent their own pitches. Fix positioning first — every other GTM lever compounds on it.
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