Product-market fit is felt, then measured. The behavior signals that appear before the metrics, and the metrics that confirm it once it arrives.
Product-market fit is the moment the market starts pulling instead of you pushing. Every metric changes. Recognizing it early — and knowing when you don't have it — is one of the highest-leverage founder skills.
Users refer other users unprompted. Sales cycles collapse from months to weeks. Support tickets shift from "how do I use this" to "can you build more of this". Churned customers ask to come back.
Cohort retention curves flatten (not decay). NRR climbs above 110%. Sean Ellis test: >40% of active users would be "very disappointed" without the product. Organic growth becomes measurable share of new users.
Every deal requires a founder in the room. Onboarding drops off before activation. NPS scores skew polite (7-8) instead of loved (9-10). Cohorts keep decaying past month 3. Growth requires ever-more spend to sustain.
Talk to churned users, not new ones. Kill features that nobody uses. Narrow the ICP until retention appears in one segment, then expand from there. Don't scale sales or marketing until the leak is closed.
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