Investors back-channel every serious deal. Founders should back-channel investors too. Here's how the practice works and what it reveals.
A back channel is a private reference call — usually without the founder's knowledge — that investors make before deciding. Every serious deal has back channels running in both directions. Founders who don't reciprocate are flying blind.
Founder integrity and coachability (from previous colleagues, angels, employers). Reference customers who weren't on the founder's approved list. Common connections in the ecosystem. Reputation for follow-through, honesty about weaknesses, and behavior under stress.
Talk to 3-5 founders in the investor's portfolio (both winners and companies that didn't work out). Ask: "How responsive are they? How helpful in hard moments? How do they behave when a portfolio company struggles?" The last question matters most.
Portfolio founders describe investor as "absent post-check." Multiple founders describe investor as "changes on down markets." Investor pushed portfolio company to sell prematurely. Investor took credit publicly for founder-driven successes. Any of these is a serious warning.
Maintain relationships with people who will vouch for you specifically: previous managers, previous colleagues, angel investors, first-hire employees. Warm them in advance of a fundraise so their calls are enthusiastic and specific rather than lukewarm.
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