The Unboxing Experience

What this short covers

Crescendo secured Series A funding from top-tier investors like General Catalyst, Alorica, and Celesta Capital, which allowed them to focus on execution rather than constant fundraising.

Transcript

I I unbox the uh product or I load up the app or I just put a QR code. I'm connected immediately with somebody say, "Hey, can I help you guide you through this process?" And you flip support not from this break fix perspective, but this constant assist notion of somebody that's there and where it's smart enough to decide where you are. You know, do you have all the pieces here? Can you take a photo of it? For me, this is what I mean, obviously, I love the business model. I love our offering. But what's really exciting is we can sit back and say this is where it changed. This is when companies started to look stop looking at C as a musto back office cost to for the first time saying like American Express you know had put the investment in everybody can suddenly start to say actually customer service is something I can really believe and invest in now further and that's that's so looking

forward that's where the world They

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