Customer Acquisition Slides: 6 Real Pitch Deck Examples

How early-stage startups show where their first customers will come from: channel partners with a cost per customer, marketing funnels, channel maps.

Customer Acquisition Slides: Real Pitch Deck Examples

Six slides that answer one investor question: where will your customers come from, and what will each one cost? The strongest name specific channels and put a number on at least one of them. The weakest list marketing activities with no order, target or cost.

TL;DR

A customer acquisition slide should name the few channels you will use, show how a stranger becomes a customer, and give at least one cost or target. Tencube's slide is the most complete here: it names operators, phone makers, distributors and direct marketing as separate channels, says what each partner gets ("Revenue share", "Try-&-Buy"), and puts a figure on direct marketing: "~ $0.50 acquisition cost". Kleoverse names its audience ("Web3 talent – mostly developers") before listing content, SEO, viral and referral channels, with a launch date for the referral program. Tunibibi draws a left-to-right path from social media to fairs, SMS and affiliate posts, next to a first-year revenue target. Market Convoy splits paid and organic channels and says it will test and cut. Simpolium names three customer groups and the software they already use, but not how it will reach them. Be Visible is the weaker example: a list of six ideas with no order, numbers or owner.

Customer acquisition slides

Each example shows the exact stored slide above its analysis and links to the full teardown. Stronger examples first. Claims are as shown on the slides; we have not verified them.

Tencube go to market slide — slide 5

Mobile phone security software (WaveSecure). Four channel columns with partner logos, feeding a consumer price and a revenue-per-user figure.

Tencube pitch deck go-to-market slide 5
Tencube deck, slide 5. Exact stored slide matched to this analysis.

Our analysis: Shows the startup reaching customers through companies that already own them, and admits that channels take two-thirds of the price.

Evidence and limitation: Named channel types with partner logos, what each partner gains, a direct acquisition cost and net revenue per user after channel costs.

What a founder can adapt: For each channel partner, write one line on what they gain and one on what they take.

Supporting analysis

What the deck claims: "Go-to-Market Strategy." Channels: "Operator" ("Customer loyalty", "Revenue share", "Data revenue driver"), "Manufacturers" ("OEM: Increase Device Value", "Try-&-Buy: Revenue share", "Competitive 'Checkbox'"), "Distributors" ("Significant margin", "Marginal cost increase", "Differentiator"), "Direct Marketing" ("Advertising revenue", "~ $0.50 acquisition cost!"). "End Consumers price: $1.5/mth or $18/year or $36 one-time / device." "Est. Target Net ARPU: $6/yr (66% channel & billing cost)."

Presentation choice: Stating what each partner earns makes the channel believable; stating the channel's cut makes the maths honest.

When it does not fit: Logos can read as signed deals; label which partners are live and which are targets.

Read the Tencube deck teardown

Kleoverse go to market slide — slide 6

Profiles for Web3 talent. Audience first, then four channels with specific tactics.

Kleoverse pitch deck go-to-market slide 6
Kleoverse deck, slide 6. Exact stored slide matched to this analysis.

Our analysis: The channels fit the audience: developers who search, share and care about showing their skills.

Evidence and limitation: A defined audience, four channels each with a concrete tactic, and a date.

What a founder can adapt: Start with one sentence on who you are reaching, then give each channel one specific tactic.

Supporting analysis

What the deck claims: "Go-To-Market." "Target Audience: Web3 talent – mostly developers – looking for projects to which contribute more deeply"; "Help to build confidence to take the leap from Web2 to Web3." "Strategies & Channels": "Content marketing" (blog, Twitter), "SEO" ("Index Kleoverse Profiles to users' names on search engines"), "Virality" ("Viral campaign for claiming one's own Profile", "Distinctive NFTs for showcasing skills"), "Referral program: To be launched in 11/2021."

Presentation choice: Linking each channel to a real tactic (profiles indexed by name) shows the team has thought about how it works.

When it does not fit: Add a target for at least one channel, such as profiles claimed per month.

Read the Kleoverse deck teardown

Tunibibi go to market slide — slide 6

Online retail. A left-to-right arrow from an unhappy to a happy customer, above a revenue projection.

Tunibibi pitch deck go-to-market slide 6
Tunibibi deck, slide 6. Exact stored slide matched to this analysis.

Our analysis: Shows the order in which a customer meets the brand, and what the team expects that to produce.

Evidence and limitation: An ordered path of four channels and a first-year revenue target.

What a founder can adapt: Draw your path from first contact to purchase, and add the number of customers you need at the end.

Supporting analysis

What the deck claims: "Customer Acquisition Process": "Social Media Awareness" → "Organize Fairs To Engage" → "SMS marketing" → "Affiliate Blog Post." "Revenue Projection": "25% Sales margin", "$ 400,000 The 1st Year", "20% Shipping fees."

Presentation choice: Putting channels in sequence reads as a plan rather than a list.

When it does not fit: The revenue target isn't tied to the channels; say how many customers each step should bring.

Read the Tunibibi deck teardown

Market Convoy go to market slide — slide 5

Marketing platform. A branching diagram splitting paid and organic channels.

Market Convoy pitch deck go-to-market slide 5
Market Convoy deck, slide 5. Exact stored slide matched to this analysis.

Our analysis: Shows the team knows it will need to find which channels work and watch cost per user.

Evidence and limitation: Paid and organic channels separated, with a stated plan to test and optimise cost per user.

What a founder can adapt: Mark which channels your raise pays for and which grow without spend.

Supporting analysis

What the deck claims: "Go to Market." Paid: "Optimization of ads on social media channels", "Trail and error method to test different marketing channels", "Additional marketing channels to optimize cost/user." Organic: "Blogging and content marketing", "Organic SEO", "Email and Social media marketing."

Presentation choice: Splitting paid from organic tells investors which channels need money from the round.

When it does not fit: "Trial and error" needs a budget and a cost-per-customer target to be a plan.

Read the Market Convoy deck teardown

Simpolium go to market slide — slide 5

3D visualisation software for architecture. Three customer groups and the host software they use, beside a rendering.

Simpolium pitch deck go-to-market slide 5
Simpolium deck, slide 5. Exact stored slide matched to this analysis.

Our analysis: Suggests reach through existing software platforms, but doesn't say how users will find the product.

Evidence and limitation: Named customer groups and the user base of the software it plugs into.

What a founder can adapt: If you ride on another platform, name how you get listed or found there.

Supporting analysis

What the deck claims: "Distribution." "Our global target audience consists of three main categories": large architectural companies with a separate visualisation department, architectural visualisation companies, and freelancers. "Currently we support Autodesk 3ds Max. In the future, we plan to support SketchUp which covers additional 30M users." Figures: "1.2M" (3ds Max), "30M" (SketchUp).

Presentation choice: Plugging into software customers already use is a real channel; naming the user count sizes it.

When it does not fit: The slide is headed Distribution but describes who, not how; add the actual route to customers.

Read the Simpolium deck teardown

Be Visible go to market slide — slide 6

A cause-led sunglasses brand. Six bullets beside a customer's social media post.

Be Visible pitch deck go-to-market slide 6
Be Visible deck, slide 6. Exact stored slide matched to this analysis.

Our analysis: Included for contrast: the ideas are reasonable, but there is no order, target or cost.

Evidence and limitation: Six ideas and one real customer post.

What a founder can adapt: Pick the best two (campus groups and the 100 free pairs), and say what each should produce.

Supporting analysis

What the deck claims: "Customer Acquisition." "Organic spreading of the BE VISIBLE idea", "Give 100 pairs for free", "Organizations on college campuses", "Social media", "Website", "Partnerships with previously existing organizations." Image: a Facebook post, "Check out my new #BEVISIBLE sunglasses. I support the fight against human trafficking."

Presentation choice: A list of channels doesn't tell investors which one will work or what it costs.

When it does not fit: "Social media" and "Website" are places, not plans; say what happens there.

Read the Be Visible deck teardown

What each slide shows

Whether an investor can see where customers come from and what they cost.

ExampleBusinessFormatAudience namedCost or target
TencubeMobile securityChannel partner columnsYes (phone users via partners)Yes ($0.50 acquisition cost, $6/yr net ARPU)
KleoverseWeb3 talent profilesAudience + channelsYes (developers)Launch date only
TunibibiOnline retailPath arrowNoRevenue target ($400,000 year one)
Market ConvoyMarketing platformPaid vs organic diagramNoNo (mentions cost/user)
Simpolium3D visualisationCustomer groups + platformsYes (three groups)Platform user counts only
Be VisibleSunglassesBullet listPartly (campuses)No

Key Takeaways

  • Name your first audience before your channels.
  • Pick two or three channels, not six.
  • Put a cost or target on at least one channel.
  • Say what each partner gains from selling you.
  • Show the order: how a stranger becomes a customer.

Build your customer acquisition slide

Show the two or three channels that will bring your first customers, and what each should deliver.

  1. Audience. Who your first customers are, in one line.
  2. Channels. The two or three channels you will use first, in order of importance.
  3. Tactic. One specific action for each channel.
  4. Numbers. A cost per customer or monthly target for at least one channel.

Copyable framework: First customers: [audience]. 1 [channel]: [tactic] → [target]. 2 [channel]: [tactic] → [target]. Cost per customer: [$X] (actual/target).

Illustrative example 1 — written by us

Before: Organic spreading of the idea. Social media. Website. Organizations on college campuses.

After: First customers: students who support anti-trafficking causes. 1 Campus groups: [N] chapters sell at events → [N] pairs/term. 2 Give 100 free pairs to [who] → [N] posts. Cost per customer: [$X] target.

What improved: Our illustrative rewrite; not Be Visible's wording. It picks two channels, adds a tactic and leaves marked places for real figures.

What this guide adds

The library has a general go-to-market guide and an insurtech go-to-market guide. Those cover the whole launch plan: segments, pricing, sales motion and timing. This page looks at one narrower part that early decks often get wrong: the specific channels that will bring in customers and what each costs.

The six decks cover mobile security (Tencube), a Web3 talent network (Kleoverse), online retail (Tunibibi), a marketing platform (Market Convoy), 3D visualisation software (Simpolium) and a sunglasses brand (Be Visible). None of these decks appears in another guide.

Four ways early decks show acquisition

Channel partners (Tencube): who else will sell the product, and what they get in return. Shows reach the startup could not buy alone.

Audience then channels (Kleoverse, Simpolium): who the customer is, then where to find them. Works when both halves are there.

Funnel or path (Tunibibi): the steps from first contact to purchase, in order.

Paid versus organic (Market Convoy): what the startup will pay for and what it will earn through content.

Common mistakes

Diagnostic checklist

  • First audience named.
  • Two or three channels, in priority order.
  • One tactic per channel.
  • A cost or target on at least one.
  • Partner status labelled.

Frequently asked questions

How we chose these examples

Related

Resources
Join free
Sign Out Dashboard

The Startup Fundraising Platform

Raise funds for your startup

Find the right investors and get real replies — instantly, powered by AI.

  • AI-scored pitch deck
  • Matched investor list
  • Personalized outreach drafts
Join for free

Takes 30 seconds · No credit card · Cancel anytime

See it in action ↓
  • Library
  • Articles
  • Pitch Decks
  • Videos
  • Shorts
  • Profiles
  • Visuals
  • Questions
  • Ask
  • All
  • Seed & Pre-Seed
  • Series A & B
  • Fintech
  • SaaS & Dev Tools
  • Consumer & Social
  • Marketplace & Frontier
  • Mistakes to Avoid
  • Checklist
  • How to Send
  • Design
  • Length
  • Order
  • Storytelling
  • Investor Q&A
  • One-Pager
  • Email Templates
  • Data Room
  • Investor Update
  • Term Sheet
  • SAFE vs Priced
  • Due Diligence
  • Timeline
  • Metrics
  • Valuation
  • Cap Table
  • Pipeline
  • Board
  • Objections
  • References
  • Closing
  • Bridge Round
  • Down Round
  • Secondary Sale
  • Investor Rejection
  • First Meeting
  • Second Meeting
  • Partner Meeting
  • Post-Mortem
  • Update Cadence
  • Angel Round
  • Option Pool Shuffle
  • Fundraise Pause
  • Vetting VCs
  • First 90 Days
  • First Board Meeting
  • Reference Calls
  • NDA Template
  • Bylaws Template
LibraryPitch Deck Examples

Slide-by-slide guide

 

  • Library
  • Articles
  • Pitch Decks
  • Videos
  • Shorts
  • Profiles
  • Visuals
  • Questions
  • Ask
LibraryArticles

•By Alejandro Cremades