Per-Order Unit Economics Slides: 7 Real Examples

How delivery, e-commerce and subscription-box startups show what one order earns after product, packaging, shipping and fees.

Per-Order Unit Economics Slide: What One Order Earns

Businesses that ship or deliver physical orders pay costs every time an order goes out: the product, packaging, delivery, payment processing and often waste or returns. The per-order slide shows the order value, subtracts each of those costs, and ends with what the company keeps. Investors check whether the lines add up, which costs are included, whether the figures are actual or planned, and whether customer acquisition is inside or outside the number. This guide compares seven real slides on those points.

TL;DR

Start from the order value, list each cost per order, end with contribution per order, and say whether it's actual or a target and which costs sit outside it. Chiper's slide adds up, is dated (September 2021) and shows how each improvement moves $1.00 per order to $3.00. Eaze's waterfall adds up to $21.45 per transaction. Yumi and WineSimple also add up, with WineSimple a cent off. Bento's rows don't: its October costs leave $2.19, not the $0.16 shown. Just Cause Coffee gives a cost and price but leaves out shipping. Fynd shows the right lines with the numbers blanked out.

Per-order unit economics slides from real pitch decks

Each example shows the slide above its analysis and links to the full teardown. Complete, dated breakdowns that add up come first. Claims are as shown on the slides; calculations and comments are ours.

Chiper unit economics slide — slide 11

Wholesale ordering platform for small corner shops in Latin America. A different page of this deck appears in the run-rate guide.

Chiper pitch deck unit economics slide 11
Chiper deck, slide 11. Exact stored slide matched to this analysis.

Our analysis: Dated actuals plus a costed path to a target.

Evidence and limitation: It adds up: $5.30 − $4.30 = $1.00, and $1.00 + $1.50 + $0.50 = $3.00. Gross margin is about 10.6% of order value. The improvement steps are percentage points of order value: 3% of $50.10 is about $1.50, and 1% of $50.10 is about $0.50. "Reduce fulfillment cost by 1%" means one point of order value, not 1% of the $4.30 (which would be about 4 cents). No acquisition cost or overhead, which the slide doesn't mention.

What a founder can adapt: Label the steps precisely: "+3 points gross margin (of order value)"; add "before marketing and overhead".

Supporting analysis

What the deck claims: "With a clear path to profitability earning $1 per order delivered." "*Data Sep-21." "Overall: AOV (Revenue per Order) $50.10; Gross profit $5.30; Fulfillment Costs ($4.30); Contribution profit $1.00." A waterfall: "Current UE $1.00", "Increase Gross Margin by 3% $1.50", "Reduce Fulfillment Cost by 1% $0.50", "Long term UE $3.00".

Presentation choice: Every number can be recomputed, and the path from $1 to $3 shows which levers matter.

When it does not fit: Percentages that can be read two ways.

Read the Chiper deck teardown

Eaze unit economics slide — slide 9

Cannabis delivery platform in California.

Eaze pitch deck unit economics slide 9
Eaze deck, slide 9. Exact stored slide matched to this analysis.

Our analysis: A complete single-order waterfall, including overhead at the depot.

Evidence and limitation: Every step adds up: $76.00 − $24.14 − $6.50 − $2.06 − $16.85 − $5.00 = $21.45, about 28% of the $76 revenue. Taxes are shown going in and out, so they don't inflate revenue. The title describes a future improvement, but the chart doesn't say whether these figures are current, an average, or the planned state. The callout suggests delivery cost has been as low as $11.51 against the $16.85 used.

What a founder can adapt: Add a label: "[Period] average, actual" or "Target once depots are owned".

Supporting analysis

What the deck claims: "As we take control of depots and build private label brands, our contribution margin improves to 25%+." A waterfall per transaction: Product Value (GMV) $71.00; Delivery Fees $5.00; Eaze Revenue $76.00; Taxes $19.17; Transaction Value (GTV) $95.17; Taxes −$19.17; Cost of Goods −$24.14; Promotions −$6.50; Processing −$2.06; Cost per Delivery −$16.85 (callout: "Historic low of $11.51"); Depot Overhead −$5.00; Contribution $21.45. Footnote: "Gross Transaction Value equals total product costs plus taxes and fees."

Presentation choice: It includes costs many slides skip (promotions, processing, depot overhead) and keeps taxes out of revenue.

When it does not fit: A title about the future over a chart with no time label.

Read the Eaze deck teardown

Yumi Nutrition unit economics slide — slide 13

UK gummy vitamin brand selling online.

Yumi Nutrition pitch deck unit economics slide 13
Yumi Nutrition deck, slide 13. Exact stored slide matched to this analysis.

Our analysis: First-order profit including acquisition.

Evidence and limitation: It adds up: £13.99 − £1.77 − £0.30 − £2.32 − £2.00 = £7.60. It includes acquisition cost, which most slides here leave out, but charges one customer's acquisition cost to one bottle, so it describes a first order. It uses the recommended retail price; the slide doesn't say whether that includes VAT or whether customers pay it after discounts. No payment processing line.

What a founder can adapt: "Price paid (ex VAT) £[X]"; add payment fees; state where the £2.00 acquisition cost comes from and over what period.

Supporting analysis

What the deck claims: "Unit Economics." "RRP per bottle £13.99. Cost per bottle £1.77. Co-Packing & Packaging £0.30. Shipping £2.32. Cost per new customer £2.00. Acquisition profit per bottle £7.60."

Presentation choice: It shows the first order is profitable after acquisition, if the £2.00 holds.

When it does not fit: Using list price when customers pay less, or when it includes tax.

Read the Yumi Nutrition deck teardown

WineSimple unit economics slide — slide 7

Online wine delivery.

WineSimple pitch deck unit economics slide 7
WineSimple deck, slide 7. Exact stored slide matched to this analysis.

Our analysis: A clear price build-up for one product in one market.

Evidence and limitation: The lines total $90.00, a cent more than the $89.99 price. The margin is about 18% of the price. Shipping is the largest cost after the wine, which is the kind of fact this slide should surface. It's one box in one state; no acquisition cost, packaging, or statement of whether it's actual.

What a founder can adapt: Add packaging and "before acquisition cost", and state whether other states differ.

Supporting analysis

What the deck claims: "How We Make Money." "'OneBox' – 6 Bottles in CA." "Wine $45.00; Shipping $24.00; Compliance $2.50; Credit Card Processing $2.50; WineSimple Margin $16.00; Consumer Price $89.99* (*Less than typical retail for same 6 bottles)."

Presentation choice: It shows shipping at more than a quarter of the price, which an investor needs to see.

When it does not fit: Rows that don't quite sum to the price.

Read the WineSimple deck teardown

Bento unit economics slide — slide 9

On-demand lunch delivery in San Francisco.

Bento pitch deck unit economics slide 9
Bento deck, slide 9. Exact stored slide matched to this analysis.

Our analysis: Actual versus target, with a missing line.

Evidence and limitation: Actual and target are labelled, which is good. But the rows don't add up. October: $13.40 − $2.19 − $2.69 − $5.53 − $0.80 = $2.19, not $0.16. December: $14.50 − $0.58 − $3.00 − $4.85 − $1.00 = $5.07, not $4.07. The gaps ($2.03 and $1.00) suggest a cost line missing from the table. The plan relies mostly on packaging falling from $2.19 to $0.58.

What a founder can adapt: Add the missing line (for example "Other: ($2.03)") so each column sums, and say what cuts packaging cost.

Supporting analysis

What the deck claims: "Unit Economics per Bento." Oct (Actual): Avg. Bento Value $13.40; Packaging ($2.19); Food ($2.69); Delivery ($5.53); Waste ($0.80); Total Margin per Bento $0.16 (1%). Dec '15: $14.50; ($0.58); ($3.00); ($4.85); ($1.00); $4.07 (28%).

Presentation choice: The actual-vs-target layout is right; the arithmetic shows why every line must be on the slide.

When it does not fit: Totals that the rows above don't produce.

Read the Bento deck teardown

Just Cause Coffee unit economics slide — slide 18

Coffee subscription tied to charitable causes. Included as a weaker example.

Just Cause Coffee pitch deck unit economics slide 18
Just Cause Coffee deck, slide 18. Exact stored slide matched to this analysis.

Our analysis: Product margin presented as per-box profit.

Evidence and limitation: ($24.50 − $14.50) ÷ $24.50 is about 41%, so the margin matches. But both figures exclude shipping and handling ("+s/h"), and the slide doesn't say whether customers pay shipping. $29.65 per subscriber has no period and differs from the $24.50 box price without explanation. No packaging, payment or acquisition lines.

What a founder can adapt: "Price $24.50 + shipping $[X] charged; costs: coffee $[A], packaging $[B], shipping $[C], payment $[D]; contribution $[E]".

Supporting analysis

What the deck claims: "Financial Snapshot." "Cost Per Box $14.50 +s/h"; "Average Price Per Box $24.50 +s/h"; "Average Profit Margin 41% per box"; "Average Revenue $29.65 per subscriber".

Presentation choice: Included to show how leaving out shipping can make a box look more profitable.

When it does not fit: "Profit margin" that excludes delivery.

Read the Just Cause Coffee deck teardown

Fynd unit economics slide — slide 6

Indian fashion e-commerce platform. Included as a weaker example because the figures are hidden.

Fynd pitch deck unit economics slide 6
Fynd deck, slide 6. Exact stored slide matched to this analysis.

Our analysis: A good template with the data removed.

Evidence and limitation: The structure is right: commission, delivery fee charged, payment fee, delivery cost, packaging, and a margin, split by order size. With the amounts blanked, nothing can be checked except the 20% commission, 2% payment fee and ~15% margin.

What a founder can adapt: Fill in the figures for the version investors see, or show them in the data room.

Supporting analysis

What the deck claims: "Unit Economics." A table overlaid with "Private and Confidential": rows Order Value, Fynd Comm. (20%), Delivery Fee, Payment Fee (2%), Delivery Cost, Packaging, Margin (~15%); columns "ASP" and "< Rs. 1500"; a note "Cost reduces at larger volumes". The amounts are shown as placeholders ("Rs. X,XXX", "Rs. XX").

Presentation choice: Included for its structure: separate columns for small orders, where delivery cost bites hardest.

When it does not fit: Sending placeholders to investors.

Read the Fynd deck teardown

How complete each per-order slide is

Whether the lines add up, what's included and whether it's dated.

ExampleAdds upDelivery/shippingAcquisitionActual or target
ChiperYesFulfilmentNot includedSep 2021 actual + target
EazeYesYesNot includedNot stated
YumiYesYesIncluded (£2)Not stated
WineSimple1 cent offYesNot includedNot stated
BentoNo ($2.03, $1.00 gaps)YesNot includedLabelled
Just Cause CoffeeMargin yesExcludedNot includedNot stated
FyndHiddenYesNot includedHidden

Key Takeaways

  • Show every cost line, so the total can be re-added.
  • Date it and say whether it's actual or a target.
  • Say what's excluded: marketing, acquisition, overhead.
  • Show what moves the number, with the arithmetic.
  • Include delivery, packaging and payment fees, not just the product cost.

Build your per-order slide

One column per scenario (today, target), each line per order.

  1. Order value. What the customer pays, excluding tax. Separate any delivery fee charged.
  2. Costs. Product, packaging, delivery, payment, waste or returns, promotions.
  3. Contribution. Order value minus those costs. Does the column add up?
  4. Excluded. Acquisition, overhead: included or not?
  5. Levers. Which cost falls, by how much, and why?

Copyable framework: [Month, year], actual: order value $[X]; product ($[A]); packaging ($[B]); delivery ($[C]); payment ($[D]); contribution $[E] ([%]), before acquisition and overhead. Target [date]: $[F], from [lever].

Illustrative example 1 — written by us

Before: Cost per box $14.50 +s/h; price $24.50 +s/h; 41% margin.

After: Price $24.50 + $[X] shipping charged; coffee ($[A]), packaging ($[B]), shipping ($[C]), payment ($[D]); contribution $[E] per box before acquisition.

What improved: Our illustrative rewrite of the Just Cause Coffee slide; bracketed figures are placeholders, not company facts. It brings shipping into the margin.

What this guide adds

The main unit economics guide covers LTV, CAC and payback: what a customer is worth over time. The gross margin guide covers the margin across the business. This guide covers a single order, where delivery and packaging often decide whether a physical-goods business makes money at all.

The lines investors look for

Order value (and whether it includes tax or delivery fees charged to the customer). Product cost. Packaging. Delivery or shipping. Payment processing. Waste, returns or promotions. Contribution per order. Then, separately, acquisition cost and overhead, and whether they're included.

Contribution per order before marketing is not profit. A slide that ends there should say so, and a slide that includes acquisition should say how it spreads that cost across orders.

How we read each slide

We quote the text on the slide images and re-added every column. We have not checked company figures. None of these pages was in our stored image set, so we rendered each from the original deck file in our library; the pages shown are the ones quoted.

Common mistakes

Diagnostic checklist

  • Every column adds up.
  • Delivery, packaging and payment included.
  • Dated; actual or target stated.
  • Acquisition and overhead stated as included or excluded.
  • Levers shown with arithmetic.

Frequently asked questions

What should a per-order unit economics slide include?

The order value, each cost per order (product, packaging, delivery, payment, waste), the contribution left, whether it's actual or a target, and whether acquisition and overhead are included. Chiper shows $50.10 per order, $5.30 gross profit, $4.30 fulfilment and $1.00 contribution for September 2021.

What's the most common mistake on these slides?

Rows that don't add up to the total shown. Bento's October column leaves $2.19 after the listed costs, but the slide shows $0.16, which suggests a cost line is missing from the table.

How we chose these examples

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•By Alejandro Cremades