Serial entrepreneur Yuval Brisker, who sold his SaaS company TOA to Oracle for a rumored $500M, shares his core lessons. He argues for scalable, product-based businesses over services, outlines a funding path from bootstrapping to VC, and is now applying those same principles to the world of embedded finance.
Key takeaways
- Ditch the service-based model. Build a product you can sell one million times.
- A salaried job has hidden risks; entrepreneurship just makes the risk explicit.
- Solve a widespread, recurring, expensive problem. Become a "painkiller," not a "vitamin."
- Fund your startup in stages: personal capital, then friends and family, then VC once you have traction.
- Get big companies' attention by stealing their customers. It's the fastest path to an acquisition offer.
You Don’t Build a $500 Million Company by Accident
Yuval Brisker is a serial founder who has been through the entire startup lifecycle multiple times. His biggest exit was selling his SaaS company, TOA, to Oracle for a rumored $500 million. This wasn't a stroke of luck; it was the result of a specific, repeatable playbook.
He’s now applying that same playbook to his next venture, which enables any brand to embed financial products. This is the breakdown of his core principles for building scalable, venture-backed businesses. Forget the generic advice. This is how you build something massive.
First, Re-evaluate Your Definition of "Risk"
Many founders start their careers on a traditional path. Brisker studied architecture and took a job at a firm. He quickly realized the perceived stability of a salaried job is an illusion. You are still subject to economic cycles, company politics, and layoffs. The risk is just hidden.
As a founder, the risk is explicit. You have no safety net. Brisker, whose diplomat father had him traveling between countries and cultures from a young age, learned to operate in uncertainty. For him, entrepreneurship felt natural. "It created a world view of openness," he says. "No trepidation and no fear about...coming to places where I don’t know people or I don’t know the language."
Founding a company isn't necessarily taking on more risk; it's trading hidden, unpredictable risk for explicit, calculated risk that you control. Once you internalize this, the leap becomes a logical choice, not a reckless one.
The Common Mistake: Waiting for Perfect Stability
Founders often wait for a "safe" time to leave their jobs. There is no safe time. The economy can turn, your company can re-org, your project can get canceled. If you have an idea you believe in, the real risk is spending years building someone else's dream while yours gathers dust.
Your First Business Is for Learning: The Scalability Trap
Brisker’s first entrepreneurial venture was an architectural firm, VIA, specializing in 3D virtual tours and CGI. It was a classic service business. To make more money, he had to do more projects. Each new customer meant building a new "building." Revenue was directly tied to headcount and hours worked.
This taught him the most important lesson for building a venture-scale company:
You must build something you can create once and sell a million times.
A service business scales linearly. A product business scales exponentially. The obvious answer for Brisker was software. This insight led him away from services and toward the model that would eventually make him successful.
How to Tell if Your Idea Is Scalable
What is the marginal cost of a new customer? For a software product, it’s close to zero. For a service business, it’s the cost of the labor to serve them. If your costs grow in lockstep with your revenue, you don't have a scalable model. · Can you deliver your product without being there? If the value is tied to your personal time or your team's hours, you have a services business. · Is your revenue recurring? A project-based business is a constant sales grind. A subscription business (SaaS) builds a predictable revenue base that compounds over time.
The Playbook for a $500M Exit
Brisker’s next venture, ETA Direct (later rebranded to TOA), put the scalability principle into action. It became a masterclass in building a category-defining SaaS company.
Step 1: Find a Massive, Recurring Problem
They didn’t look for a cool technology. They looked for a universal, expensive, and frustrating problem. They found one in the "service window." Everyone has felt the pain of waiting for the cable company or a delivery, taking a day off work only for no one to show up. For the service providers—cable companies, telcos, appliance manufacturers—this was a massive operational cost and a source of customer churn.
This is a "painkiller," not a "vitamin." Customers don't just want a solution; they need one. The budget is already there, hidden in inefficiency costs.
Step 2: Build the Machine (Pioneer the SaaS Model)
TOA built a software platform to manage and optimize field service workforces. They sold it on a subscription basis, which was still a pioneering model at the time. This gave them predictable, recurring revenue—the single most important metric for a high-growth software company.
They built the machine once and sold it to hundreds of enterprise customers, including major telecom and home improvement brands.
Step 3: Climb the Funding Ladder
Brisker and his co-founders didn't raise VC money on day one. They followed a deliberate, staged funding path that de-risked the business at each step.
Bootstrapping: The founders funded the start of the company themselves. This meant taking out personal loans, putting second mortgages on their homes, and emptying their bank accounts. This is the ultimate proof of conviction. · Friends & Family: Once they had a prototype and a clear vision, they raised a seed round from their personal networks. Treat this money with respect: use proper legal documents (like a SAFE or convertible note) and be brutally honest about the risks. · Venture Capital: With a working product and early customer traction, they attracted top-tier VCs like DFJ. You don't get firms like this with just an idea. You get them with data that proves your model is working and the market is huge.
Step 4: Get Acquired by Punching Your Competitors
TOA didn't just build a great product; they went head-to-head with giants like Oracle, Salesforce, and SAP and won deals. Taking customers from a market leader is the ultimate validation. It proves your product is not just better, but so much better that large companies will risk switching to a startup.
This got them on the radar. The fastest way to an acquisition offer is to become a painful thorn in an incumbent’s side. Oracle decided it was better to buy them than to keep competing with them. The reported $500 million price tag was the result.
The Next Frontier: Enabling Every Company to Be a Fintech
After his success with TOA, Brisker is applying the same playbook to a new space: embedded finance. He recognized another massive, recurring problem: brands have deep customer trust but lack the complex infrastructure to offer financial products like branded bank accounts, cards, or payment solutions.
His new venture provides this infrastructure as a service. It’s another "build once, sell a million times" model. He’s building the core banking and payments engine, allowing any brand to become a fintech company with a fraction of the time, cost, and regulatory burden.
This is the ultimate evolution of his playbook: find a complex, universal business problem and build a scalable software layer to solve it.
How to Apply This Playbook This Week
You don’t need to have it all figured out. But you can take concrete steps to align your strategy with the principles that lead to massive outcomes.
Audit your business model for scalability. Are you selling hours or a product? If you’re a service business, what is one piece of software you could build to productize your expertise and escape the linear revenue trap? · Define your problem: Is it a painkiller or a vitamin? Write down the exact problem you solve. Now, try to quantify its cost for your customer. If you can’t put a dollar amount on the pain, you might be a vitamin. · Map your funding ladder. Be honest about where you are. If you only have an idea, your target is self-funding or friends and family, not a VC. What specific milestones (e.g., first 10 paying customers, $10k MRR) will unlock the next rung of funding? · Identify the incumbent you will steal from. Who is the lazy, overpriced leader in your market? Frame your value proposition as a direct challenge to them. This clarifies your strategy and makes you a threat worth watching.
Frequently asked questions
- What was Yuval Brisker's company that sold to Oracle?
- It was TOA (originally ETA Direct), a SaaS company that helped companies manage field service appointments, solving the "waiting for the cable guy" problem.
- How much was TOA sold for?
- Oracle acquired TOA in a deal rumored to be around $500 million, a landmark exit for the SaaS industry at the time.
- What is the "build once, sell a million times" model?
- It's the principle of creating a scalable product (like software) that can be sold to many customers with low marginal cost, as opposed to a service business where revenue is tied directly to labor.
- What is embedded finance?
- Embedded finance is the integration of financial services (like lending, payments, or insurance) into non-financial companies' products or apps, allowing any brand to offer banking-like features.