Instructure’s 2017 deck is a high-transparency document likely used for post-IPO investor relations or late-stage growth rounds, given the depth of the financial disclosures. The narrative centers on the successful scaling of their core product, Canvas, across three distinct verticals—Higher Ed, K-12, and International—while introducing 'Bridge' to capture the corporate performance management market. The deck excels at proving 'visibility' through deferred revenue and backlog metrics, which grew to $76M and $213M respectively by late 2016. While the company remained net-loss-making during thi…
Key takeaways
- The company identifies a total market opportunity of $14.2 billion by 2018, split between Learning Management ($7.8B) and Performance Management ($6.4B) on slide 7.
- Growth is visualized as a step-function, moving from Higher Ed in 2011 to K-12 in 2012, International in 2014, and the Bridge product in 2015 as shown on slide 10.
- Financial visibility is a core theme, with deferred revenue growing from $32M in 2014 to $76M in 2016 on slide 16.
- The deck reports a massive backlog of $213M in future non-cancellable amounts to be invoiced as of December 31, 2016, on slide 16.
- Management uses a 'whimsical' photo style for the team slide, featuring costumes and props, while highlighting serious pedigrees from EMC, Microsoft, and GE on slide 13.
- Net Revenue Retention is explicitly stated as being greater than 100% on slide 22, indicating strong expansion within the existing customer base.
- Quarterly revenue grew from $13.7M in Q4 2014 to $31.5M in Q4 2016, representing a consistent upward trajectory on slide 25.
- Despite revenue growth, the company operated at a net loss of $10.0M in Q4 2016, with Sales and Marketing expenses accounting for 54% of revenue on slide 25.
Instructure: A Deep Dive into the 2017 Investor Deck
Instructure, the company behind the widely used Canvas Learning Management System (LMS), produced this deck in early 2017. At this stage, the company was focused on proving that its success in Higher Education could be replicated in K-12 and the corporate sector. The deck is heavy on financial transparency, featuring full non-GAAP income statements and cash flow reconciliations, which suggests it was intended for institutional investors or public market analysis.
Slide 1: Title Slide
The deck opens with a vibrant, abstract geometric background featuring the Instructure name in bold, white sans-serif typography. There is no tagline or mission statement on the cover, relying entirely on brand recognition.
Slide 4: Product Overview Video
Slide 4 is a placeholder for a product overview video. In a live presentation, this serves as the transition from the 'what' to the 'how.' For a static deck, however, it leaves a gap in the narrative regarding the actual user interface or specific software features.
Slide 7: Substantial Market Opportunity
This slide defines the company's playground. It splits the market into two distinct bubbles. The first is 'Learning Management,' valued at $5.1 billion in 2016 and projected to reach $7.8 billion by 2018. The second is 'Performance Management, Workforce Management, Recruiting, and Compensation Management,' valued at $5.5 billion in 2016 and projected to reach $6.4 billion by 2018. By combining these, Instructure claims a total opportunity of over $14 billion. The use of third-party sources (IDC and MarketsandMarkets) adds credibility to these figures.
Slide 10: Growth Strategy and TAM Expansion
Slide 10 is one of the most effective in the deck. It uses a stepped bar chart to show how the company has systematically entered new markets. It starts with Canvas Higher Ed in 2011, adds Canvas K-12 in 2012, expands to Canvas International in 2014, and launches 'Bridge' in 2015. This visualizes 'New Products + New Markets = Expanded TAM' as a historical fact rather than just a future promise.
Slide 13: Innovative Management
The team slide is notable for its creative direction. Each executive is pictured in a costume or engaging in a hobby: CEO Josh Coates is a welder, CFO Steve Kaminsky is wearing a colorful apron, and SVP Matt Kaminer is wearing Mickey Mouse ears. While the photos are playful, the text below them is strictly professional, listing pedigrees from Mozy, EMC, Ernst & Young, WebMD, and Microsoft. This juxtaposition suggests a culture of 'serious work without taking ourselves too seriously.'
Slide 16: Enhanced Visibility into Future Periods
For a SaaS company, visibility is everything. Slide 16 shows two bar charts. The first shows Deferred Revenue growing from $32M in 2014 to $76M in 2016. The second shows 'Backlog'—defined as future non-cancellable amounts to be invoiced—growing from $113M to $213M in the same period. This slide is designed to de-risk the investment by showing that a significant portion of future revenue is already contractually locked in.
Slide 19: High Customer Lifetime Value
This is a conceptual slide rather than a data-driven one. It shows a 'Cumulative Contribution' line that starts below zero (representing Customer Acquisition Costs) and crosses the 'Breakeven' point to head upward toward 'Customer Lifetime Value.' The stages are labeled 'Acquire,' 'Retain,' and 'Renew.' While it lacks specific dollar amounts for LTV or CAC, it reinforces the business model's logic: high upfront costs are justified by long-term, recurring revenue.
Slide 22: Investment Highlights
This slide serves as a summary of the bull case. It uses icons to highlight six key points. The most critical metric here is 'Net Revenue Retention Greater than 100%.' This means that even without adding new customers, the company's revenue would grow because existing customers are expanding their usage or upgrading their plans.
Slide 25: Non-GAAP Income Statement
Instructure provides a full quarterly breakdown from Q4 2014 to Q4 2016. Revenue grew from $13.7M to $31.5M. However, the slide also shows the cost of growth. Sales and Marketing (S&M) expenses were consistently high, though they dropped as a percentage of revenue from 72% in Q4 2014 to 54% in Q4 2016. The company remained in a net loss position, losing $10.0M in the final reported quarter.
Slide 28: Free Cash Flow Reconciliation
The final slide in this selection is a sobering look at cash. It shows that Free Cash Flow (FCF) was negative in seven out of the nine quarters shown. In Q4 2016, the FCF was negative $17.3M. This slide demonstrates that despite the 'visibility' and 'backlog' mentioned earlier, the company was still heavily burning cash to fuel its expansion into new markets.
What Works in this Deck
Transparency: Including a full income statement and cash flow reconciliation is rare in early-stage decks but essential for growth-stage or public companies. It builds trust. · Market Segmentation: The clear distinction between the LMS market and the Performance Management market explains why the company is building 'Bridge' instead of just sticking to 'Canvas.' · The Backlog Metric: Showing a $213M backlog is a powerful way to prove product-market fit and future stability.
What is Missing
Competitive Landscape: The deck does not mention Blackboard, Moodle, or D2L (Brightspace), which were major competitors in the LMS space at the time. · Product Specifics: Because slide 4 is a video placeholder, the deck lacks screenshots or a breakdown of what makes the software actually 'better' than incumbents. · Unit Economics Detail: While slide 19 mentions LTV and CAC conceptually, it doesn't provide the actual ratios. Investors usually want to see an LTV:CAC ratio of 3:1 or higher for this type of business.
What a Founder Should Copy
The Growth Step-Chart: Slide 10 is a perfect way to show how your company has expanded its horizons over time. It turns a complex history into a simple narrative of progress. · Highlighting Net Revenue Retention: If your NRR is over 100%, it should be a headline feature of your deck. It is the single best indicator of a healthy SaaS business. · Defining Terms: The footnote on slide 16 defining 'Backlog' is a good practice. It ensures that investors are using the same vocabulary as the management team.
Frequently asked questions
- What is the primary product mentioned in the Instructure deck?
- The primary product suite is Canvas, which is segmented into Canvas Higher Ed, Canvas K-12, and Canvas International. The deck also introduces Bridge, a product aimed at the corporate market for performance management, workforce management, and recruiting. This multi-product strategy is central to their argument for an expanded Total Addressable Market (TAM) reaching over $14 billion.
- How does Instructure demonstrate its financial health despite being unprofitable?
- Instructure focuses on 'visibility' and 'unit economics.' On slide 16, they show a rapidly growing backlog of $213M and deferred revenue of $76M. On slide 19, they use a conceptual LTV graph to show that while customer acquisition costs (CAC) create an initial dip, the long-term 'Cumulative Contribution' is significantly positive due to high retention and multi-year contracts.
- What markets is Instructure targeting beyond traditional schools?
- According to slide 7, Instructure is moving into the $6.4 billion 'Performance Management' market. This includes workforce management, recruiting, and compensation management. This shift is represented by their 'Bridge' product, which is the newest layer in their growth strategy timeline shown on slide 10.
- What are the key investment highlights the company emphasizes?
- On slide 22, the company lists six pillars: rapid customer adoption, substantial market opportunity, a native cloud-based platform, focus on user experience, solid revenue growth, and enhanced visibility through multi-year contracts. Notably, they highlight a Net Revenue Retention rate of over 100%, which is a gold-standard metric for SaaS companies.
- How does the management team present themselves in this deck?
- The management team uses a highly unconventional 'fun' photo style on slide 13. For example, the CEO is shown with a blowtorch and goggles, and the SVP of General Counsel wears Mickey Mouse ears. This is likely intended to signal a unique corporate culture, though it is balanced by a list of high-tier former employers like Mozy, Ernst & Young, and Microsoft.
